Terms and Conditions
Effective Date: 2/14/25
1. Introduction
Welcome to The Plumbing Doctor LLC (“we,” “us,” or “our”). By accessing our website and using our services, including SMS communications, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Services Provided
The Plumbing Doctor LLC provides professional plumbing services, including but not limited to repairs, maintenance, emergency plumbing services, and consultations. All services are subject to availability.
3. User Responsibilities
- You agree to use our website and services in a lawful manner.
- When requesting a service, you must provide accurate and complete information.
- Any misuse of our website, such as attempting to hack, spam, or submit fraudulent service requests, is strictly prohibited.
4. Payment & Billing
- Service estimates are provided before work begins. Any additional charges will be communicated and require approval.
- Refund policies are subject to specific service agreements and applicable laws.
5. Appointment Scheduling & Cancellations
- Appointments can be scheduled through our website or by contacting us directly.
- Cancellations must be made at least [Insert Timeframe] in advance to avoid cancellation fees.
- Missed appointments may be subject to additional charges.
6. SMS Messaging Terms & A2P Compliance
By opting in to receive text messages from The Plumbing Doctor LLC, you agree to the following:
Types of Messages
You may receive the following types of messages:
- Appointment reminders and confirmations
- Service updates and notifications
- Promotional offers and special discounts
- Customer service and support messages
Message Frequency
Message frequency may vary based on your interaction with our services.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Information
You can opt out of receiving text messages at any time by replying STOP to any message. You will no longer receive further SMS communications from us.
Customer Support
For assistance, reply HELP to any message or contact us at:
7. Limitation of Liability
- We are not responsible for any delays or failures in SMS delivery, which may be affected by factors outside our control.
- We are not liable for any damages resulting from the use or inability to use our services, except as required by law.
8. Warranties & Disclaimers
- We provide our services “as is” and make no guarantees regarding their availability, reliability, or suitability for any specific purpose.
- While we strive for accuracy, we do not guarantee that the information on our website is free of errors or omissions.
9. Intellectual Property Rights
- All website content, including text, images, logos, and graphics, is the property of The Plumbing Doctor LLC and may not be copied, modified, or distributed without permission.
10. Third-Party Links & Services
- Our website may contain links to third-party websites. We do not control or endorse their content and are not responsible for their practices.
11. Privacy Policy Reference
- Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
12. Governing Law & Dispute Resolution
- These Terms are governed by the laws of Oregon.
- Any disputes arising from these Terms shall be resolved through mediation or arbitration before legal action is taken.
13. Updates to Terms and Conditions
- We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
The Plumbing Doctor LLC
16055 SW Walker Rd, PMB #315
Beaverton, OR 97006